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More pool days. Less guesswork.

Investigate water loss in your pool, spa or fountain. A focused look at the vessel, fittings and connected plumbing helps guide the next step.

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Turquoise water in a private residential swimming pool

Understand the problem.
Plan the next step.

Repeatedly topping up a pool can be frustrating, but water loss is not always a leak. Evaporation, splashing and equipment operation can also change the level. A residential pool investigation considers the vessel and the connected plumbing rather than assuming the visible waterline tells the whole story.

A methodical pool investigation

The investigation may examine fittings, penetrations and selected plumbing lines, according to the pool layout and symptoms. Comparing observations from the vessel and circulation system helps decide where to focus further testing.

Before the appointment

Record how often you add water and whether loss changes with the pump running. Keep information about automatic fill systems and previous repairs available. A bucket test is a useful first comparison with evaporation.

Understanding the result

Findings help distinguish a suspected vessel issue from a plumbing or equipment concern. Confirm access, testing methods and repair scope when arranging service. A water loss estimate measures volume; it does not diagnose the source.

Try the pool bucket test

A few helpful answers.

Have a different question? Include it with your service request.

Frequently asked questions
Will finding the leak damage my property?

The investigation starts with methods that aim to limit disruption, such as acoustic listening and moisture measurements. Some situations need access to concealed areas. Any proposed access should be discussed with you before work proceeds.

Can you investigate a pool that keeps losing water?

Pool investigations can consider the shell, fittings, and connected plumbing. A bucket test can help compare pool water loss with evaporation before an appointment.

How should I prepare for a visit?

Note when you first noticed the problem, gather recent water-use records if available, and identify accessible shutoff valves. Share any access restrictions and keep the affected area accessible.

What happens after the leak investigation?

You receive an explanation of the observations and the recommended next step. Detection and repair are different scopes of work; confirm what is included when the service is arranged.

Let’s get to the source.

A small leak deserves
a closer look.

Request serviceTell us what you’ve noticed. We’ll take it from there.