Municipal leak detection
Look after every connection.
Targeted water loss investigations for distribution networks, public facilities and the communities they serve.
Request service
A closer look
Understand the problem.
Plan the next step.
A distribution system investigation starts with the information already available: network plans, changes in water use, pressure observations and known trouble spots. Acoustic surveys and focused testing can help identify the next area to investigate.
Start by sharing the full property address, when the issue first appeared and any changes you have noticed. Have available water-use records, property plans and photographs ready for the investigation.
Confirm the scope, access requirements and availability when arranging service. Detection and repair are separate scopes unless specifically agreed.
Before your appointment
A few helpful answers.
Have a different question? Include it with your service request.
Frequently asked questionsWill finding the leak damage my property?
The investigation starts with methods that aim to limit disruption, such as acoustic listening and moisture measurements. Some situations need access to concealed areas. Any proposed access should be discussed with you before work proceeds.
Can you investigate a pool that keeps losing water?
Pool investigations can consider the shell, fittings, and connected plumbing. A bucket test can help compare pool water loss with evaporation before an appointment.
How should I prepare for a visit?
Note when you first noticed the problem, gather recent water-use records if available, and identify accessible shutoff valves. Share any access restrictions and keep the affected area accessible.
What happens after the leak investigation?
You receive an explanation of the observations and the recommended next step. Detection and repair are different scopes of work; confirm what is included when the service is arranged.