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Hidden leaks. Clear answers.

Investigate residential plumbing, slab and underground water line leaks before planning a repair. Share the symptoms and request a focused visit.

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AFLD technician using an acoustic microphone beside residential plumbing

Understand the problem.
Plan the next step.

An unexplained water bill, a warm floor or the sound of running water can point to a concealed plumbing problem. A leak may sit inside a wall, beneath a concrete slab or along the line between the meter and your home. The investigation starts with your observations and the layout of the water system.

How residential plumbing leaks are investigated

Acoustic listening, moisture measurements and testing individual sections can help narrow the suspected source. The tools used depend on pipe materials, access and the symptoms. A damp patch alone does not identify the leaking pipe.

Preparing your home

Have recent water-use records available and tell us about past plumbing repairs. Identify accessible shutoff valves and clear the reported area. Discuss any water interruption or access to concealed plumbing before testing begins.

From findings to a repair plan

The findings help identify which area or line needs attention. Detection and repair are separate scopes; confirm what is included when arranging service. Recurring dampness without clear plumbing evidence can also call for a cause and origin investigation.

A few helpful answers.

Have a different question? Include it with your service request.

Frequently asked questions
Will finding the leak damage my property?

The investigation starts with methods that aim to limit disruption, such as acoustic listening and moisture measurements. Some situations need access to concealed areas. Any proposed access should be discussed with you before work proceeds.

Can you investigate a pool that keeps losing water?

Pool investigations can consider the shell, fittings, and connected plumbing. A bucket test can help compare pool water loss with evaporation before an appointment.

How should I prepare for a visit?

Note when you first noticed the problem, gather recent water-use records if available, and identify accessible shutoff valves. Share any access restrictions and keep the affected area accessible.

What happens after the leak investigation?

You receive an explanation of the observations and the recommended next step. Detection and repair are different scopes of work; confirm what is included when the service is arranged.

Let’s get to the source.

A small leak deserves
a closer look.

Request serviceTell us what you’ve noticed. We’ll take it from there.