Residential specialist leak detection
The right tools for a clearer picture.
Focused acoustic, infrared and moisture investigations for residential water loss. Match the investigation to the symptoms and access available at your home.
Request service
A closer look
Understand the problem.
Plan the next step.
Every home and plumbing system is different. Acoustic listening, moisture measurement and infrared observations provide different kinds of information. A specialist investigation uses methods suited to the suspected problem rather than assuming one instrument can explain every symptom.
Matching the method to the symptom
Listening equipment may help investigate suspected escaping water, while moisture measurements can help identify affected materials. Infrared images can highlight temperature patterns for further checking. Available access, pipe materials and the reported issue guide the choice of tools.
Useful details before a visit
Share previous test results, meter observations and the times when symptoms occur. Tell us about inaccessible rooms or concealed piping. Monitoring devices can provide useful observations, but a notification alone does not locate a leak.
Clear scope and practical follow-up
Confirm which investigation is proposed and what information it can provide. The result may identify a focused next step or a need for further testing. Plumbing, roof and cause and origin services offer more specific routes when the symptoms fit those categories.
Before your appointment
A few helpful answers.
Have a different question? Include it with your service request.
Frequently asked questionsWill finding the leak damage my property?
The investigation starts with methods that aim to limit disruption, such as acoustic listening and moisture measurements. Some situations need access to concealed areas. Any proposed access should be discussed with you before work proceeds.
Can you investigate a pool that keeps losing water?
Pool investigations can consider the shell, fittings, and connected plumbing. A bucket test can help compare pool water loss with evaporation before an appointment.
How should I prepare for a visit?
Note when you first noticed the problem, gather recent water-use records if available, and identify accessible shutoff valves. Share any access restrictions and keep the affected area accessible.
What happens after the leak investigation?
You receive an explanation of the observations and the recommended next step. Detection and repair are different scopes of work; confirm what is included when the service is arranged.